Service

At Giant Helston team of experts offer servicing and repairs on any make and model of bicycle - not just Giant and Liv bikes.

With years of experience Jonathan, Kai and Derrick are equipped to carry out a wide range of services - from simple servicing through to more complex specialist jobs - all in our brand new state of the art workshop using genuine parts.

To discuss your servicing needs please visit us in store or call us on 01326 561562 and we will be happy to give you a quotation ahead of any works.

We service many makes and models, including a number of e-bike brands. Ask one of our professionally trained technicians how they can help tune up your ride.

BRONZE SERVICE £50 (excluding parts)

Intended for bikes in overall good condition, in the Bronze Service we’ll check the gears and adjust, wheels will be trued and general nuts and bolted checked/re[1]torqued. The headset/bottom bracket will be checked as well as the tyre condition and inflated to correct pressure.

BRONZE E-BIKE SERVICE £50

We service many e-bike brands and the Bronze level e-bike service includes all of the above.

SILVER SERVICE £70 (excluding parts)

This service is more in-depth than the Bronze and we recommend it if parts are showing signs of wear and not operating properly. Everything from the Bronze Service plus wheels removed, checked and trued. Gears and brakes checked & adjusted. Cables are lubed and replaced if necessary. Drivetrain adjusted , cleaned and lubed, and replacement parts fitted if required.

SILVER E-BIKE SERVICE £75

Our Silver E-bike service includes all of the above plus a battery health check and update if required. A diagnostic hookup with print out and a firmware / software check and update.

GOLD SERVICE £110 (excluding parts)

Everything from the Silver Service plus bike is cleaned and frame inspected. The hub is stripped, cleaned, greased and new bearings fitted where required. Seat post and pedals removed cleaned and greased. Disc brakes checked, adjusted and bled where required (fluid and parts not included).

GOLD E-BIKE SERVICE £135

Our Gold E-bike service includes all of the above plus a battery health check and update if required. A diagnostic hookup with print out and a firmware / software check and update. Bike is returned fully charged.

PLATINUM SERVICE £160 (excluding parts)

Everything from the Gold Service plus the bike is stripped to its component parts, frame alignment checked. All hydraulic systems flushed, filled and bled. Spoke tension checked with a tension meter and all new standard gear inner and outer cables fitted (included).

Ask a member of staff for further details about our service plans.